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Vedashakthi we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”). By using Vedashakthi, you agree to the terms of this Privacy Policy.
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1. Information We Collect
(a) Personal Information Provided by You
Name, phone number, email address, gender, and location.
Date of Birth, Time of Birth, Place of Birth (for astrology reports).
Payment details (processed securely via third-party payment gateways, we do not store card/bank details).
Profile photo or uploaded images (if you use personalization features).
(b) Automatically Collected Information
Device information (model, operating system, app version).
Log data (IP address, access time, crash reports).
Usage data (pages/screens visited, features used, search history).
(c) Cookies & Tracking
We use cookies and analytics tools to improve user experience, personalization, and app performance.
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2. How We Use Your Information
We use the collected information for:
1. Providing astrology, numerology, puja booking, and devotional services.
2. Personalizing your experience (horoscopes, reports, recommendations).
3. Processing payments and delivering purchased items/services.
4. Sending confirmations, updates, and customer support communication.
5. Improving app functionality, user engagement, and content.
6. Sending promotional messages, offers, or event updates (you may opt out).
7. Legal compliance and fraud prevention.
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3. Sharing of Information
We do not sell your personal information. We may share data with:
Service providers: Payment gateways, courier partners, cloud hosting, and analytics tools.
Astrologers/Pandits/Gurus (only limited details like Name, DOB, and Gotra for puja services).
Legal authorities: When required by law or for protection of rights, property, or safety.
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4. Data Storage & Security
All user data is stored on secure servers with encryption and restricted access.
Sensitive details (DOB, payment details, astrology data) are protected using industry-standard encryption.
Despite best efforts, no online service is 100% secure; users share data at their own risk.
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5. User Rights
You have the right to:
Access, update, or delete your personal data.
Withdraw consent for marketing communication.
Request a copy of your stored data.
Close your account permanently.
For any such request, contact us at: vedashakthi.org@gmail.com
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6. Children’s Privacy
Vedashakthi services are not intended for children under 13. We do not knowingly collect data from children. If a child’s data is found, it will be deleted immediately.
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7. Third-Party Links & Services
Our app may include links to third-party websites or services (e.g., YouTube live darshan, payment partners). We are not responsible for their privacy practices.
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8. Data Retention
Astrology & puja booking records: Retained as long as needed for service and legal requirements.
Inactive accounts: Data may be anonymized or deleted after 24 months of inactivity.
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9. International Data Transfers
If you access Vedashakthi outside India, your data may be transferred and stored in servers located in India or other countries where our service providers operate.
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10. Changes to this Policy
We may update this Privacy Policy from time to time. Users will be notified via app/website or email of significant changes. Continued use of our services means acceptance of the updated policy.
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11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
Vedashakthi Support Team
📧 Email: vedashakthi.org@gmail.com
